FAQs

Why is my computer slow?
A slow computer is often caused by too many programs running simultaneously, taking up processing power and reducing the PC’s performance. … Click the CPU, Memory, and Disk headers to sort the programs that are running on your computer by how much of your computer’s resources they are taking.

 

How often do I need to reset my password?

Most security experts believe that if you have a strong and unique password, you shouldn’t change it unless you believe it’s been compromised.

 

I forgot my password.
Using a product like MyGlue mobile app you will be able to access your passwords, configurations, locations and flexible assets.- Call O-Tech today for a demo.

 

How can a business improve its security?

6 Simple Tips to Increase Your Business Security Using Inexpensive Cybersecurity Measures

1.     Change Your Passwords. …
2.     Use a Password Manager. …
3.     Delete Any Unused Accounts. …
4.     Enable Two-Factor Authentication. …
5.     Keep Your Software Up to Date. …
6.     Training to Identify Phishing and Spear Phishing Attacks.

 

How do I get started/ help?

Call O-Tech Support helpdesk now!

How can IT grow my business?

Let us do an IT SWOT analysis – helps you identify your IT’s strengths, weaknesses, opportunities and threats – Call O-Tech today for a demo.

Can I get 24/7 onsite and offsite support?

Yes you can – call O-Tech Helpdesk today

Why should I enable multifactor authentication?

Its purpose is to make attackers’ life harder and reduce fraud risks. If you already follow basic password security measures, two-factor authentication will make it more difficult for cybercriminals to breach your account.

 

How should I store my passwords?

You should be using a password management solution like MyGlue – Call O-Tech today for a demo.

 

Why is my internet slow? 

There are many reasons your Internet connection might appear slow. It could be a problem with your modem or router, Wi-Fi signal, signal strength on your cable line, devices on your network saturating your bandwidth, or even a slow DNS server – Call O-Tech today we can help!